We know how frustrating this can be. Rest assured, we want to make every order perfect for our #FlavooFam! Upon receiving your order, please thoroughly check the delivered items. Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please contact our Customer Care team via email at info@flavoo.shop within 7 days of delivery. Please report your item as soon as possible for assessment. Include a photo and description of the issue along with your Order Number to ensure a speedy resolution. We will work with you to correct the order as quickly as possible! You can always contact us for any return question at info@flavoo.shop.