Once your order is processed, shipping usually takes 7-10 days. Most cover ups, however, usually take 8-14 business days after process as they are shipped from a different warehouse.

Yes, most of our products ship worldwide! Our sunglasses and accessories, however, ship only within the United States.

Yes, we do! Once your order has been processed, we will send you an email containing tracking information.

Our items are shipped separately according to your order. If, for example, it contains articles from two different warehouses, then there will be two deliveries. The rest of the order will arrive shortly. Look out for tracking information in your email.

We know how frustrating this can be. Rest assured, we want to make every order perfect for our #FlavooFam! Upon receiving your order, please thoroughly check the delivered items. Should you receive an item that is defective, incorrect, or you believe that you are missing an item: please contact our Customer Care team via email at info@flavoo.shop within 7 days of delivery. Please report your item as soon as possible for assessment. Include a photo and description of the issue along with your Order Number to ensure a speedy resolution. We will work with you to correct the order as quickly as possible! You can always contact us for any return question at info@flavoo.shop.

Our offices are based in Miami, FL, USA.

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can however trace your order and see where it is at any time. If you still feel that you need help in tracking your package or have any questions, please contact us by email at the following email address: info@flavoo.shop.

We do our best to resolve any issues that our customers may encounter with their items online. Please read more about our refund policy at https://flavoo.shop/policies/refund-policy.

Your questions are very important to us! Simply send us a message here: https://flavoo.shop/pages/contact-us, email us at info@flavoo.shop or send us a letter at: Flavoo; 11000 SW 104TH ST #160491, MIAMI, FL, 33116-9998.

While we do offer updates via text message, this is not a method of contact.